QUALITY CULTURE IN HIGHER EDUCATION INSTITUTES: PERSPECTIVE OF DIFFERENT STAKEHOLDERS

Authors

  • Saima Jawad Department of Computer Science, Bahria University, Islamabad, Pakistan
  • Iram Jamshaid Department of Computer Science, Bahria University, Islamabad, Pakistan
  • Fazal Wahab Department of Computer Science, Bahria University, Islamabad, Pakistan

DOI:

https://doi.org/10.21015/vtess.v6i2.309

Abstract

Quality assurance and accreditation have become an essential part of higher education quality management all over the world. To ensure sustainable high quality education, it is essential to develop an internal quality culture in Higher Education Institutes (HEIs). The main objective of this study is to establish existence/non-existence of quality culture by using Internal Quality Culture (IQC) framework. The study will also identify the main impediments in the prevailing organizational culture of a HEI. The framework highlights four dimensions of IQC; Planning, Support, Execution and Assessment. Different indicators for these quality culture dimensions are analyzed by comparing the perspectives of three main stakeholders i.e. faculty, students and management. The results indicate that successful development of quality culture requires commitment and active collaboration of all the stakeholders. Moreover, the changing and conflicting requirements of the stakeholders influence the quality improvements efforts.

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Published

2015-08-25

How to Cite

Jawad, S., Jamshaid, I., & Wahab, F. (2015). QUALITY CULTURE IN HIGHER EDUCATION INSTITUTES: PERSPECTIVE OF DIFFERENT STAKEHOLDERS. VFAST Transactions on Education and Social Sciences, 3(1), 220–227. https://doi.org/10.21015/vtess.v6i2.309

Issue

Vol. 3 No. 1 (2015): January-December

Section

Articles

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